MentoringComplete: Responding to a Potential Customer's Questions

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We had a potential customer ask some great questions recently about our mentoring software program, MentoringComplete. We thought his questions would make for a great blog post to share with those of you who may be interested in learning more about some of the features of an ementoring software.A: MentoringComplete will work on all browsers. It is best viewed in Internet Explorer 7 and above. Chrome has had some minor issues reported.A: Yes, data can be exported from MentoringComplete using the Excel Export feature provided to the customers with client administrative access. Any additional custom requests (format or data) can be fulfilled by the back-end support team after proper authorization.A: The MentoringComplete application is a role based system. An individual will have one or more roles and he can access data related only to their role and to the assigned program only. They cannot access any other data.A: We have scheduled backup jobs for data which is maintained by our hosting provider. In case of a disaster, data will be restored from the backup.A: We are currently in the process of upgrading MentoringComplete to make it compatible on all tablets and phones by the end of this year.A: No, large numbers of users does not affect performance. A: MentoringComplete was launched in 2008. You can read more by checking out this press release.A: Email and phone support for all technical and customer service needs is provided. The technical and customer service team are accessible and highly responsive, and are committed to resolving any issues that may arise. Learn more here. We hope you found this information valuable. For additional frequently asked questions, please check out our FAQ page. We also have a free white paper on frequent business mentoring questions. Click the button below to access that paper.
Tags: Mentoring Complete

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